Creator Support & Assistance

How Can We Help Your Stream?

Need help setting up your TikTok LIVE Studio browser source, tuning TTS voice personas, or have a feature idea? Our team is here to assist every step of the way.

Direct Support Email

Email our engineering team directly for license inquiries, billing questions, or personalized troubleshooting.

support@hypeboardapp.com

Creator Community

Connect with other TikTok LIVE creators, share overlay presets, sound packs, and get fast peer assistance.

Discord Community • HypeBoard Creators

Live Setup Guide

Follow our 2-minute step-by-step documentation to connect TikTok LIVE Studio with our local 60 FPS overlay link.

View How to Use Docs

Send Us a Message

Submit your request and our support team will reply within 24 hours.

Quick Answers

Why does LIVE Studio say “Cannot load page”?

Ensure HypeBoard Desktop is running on your PC. The overlay is hosted locally at http://127.0.0.1:8765/overlay to ensure zero latency.

How does the real TikTok follower goal work?

Unlike TikFinity which guesses or tracks disconnected numbers, HypeBoard reads your live room metadata so your target is your actual total followers (e.g. 50,000).

What is the Pro subscription price?

HypeBoard Pro is a flat $13 / month with no hidden fees, unlimited alerts, and access to all 6 studio TTS voice personas.

How do I adjust alert volume quickly mid-game?

Use the Master Fader or the Mute button in the Audio Mixer, or slide the Gifts group fader down without affecting your TTS voice volume.

Browse Complete Documentation

Need Urgent Live Assistance?

If you are currently live on TikTok and experiencing an issue, restart HypeBoard Desktop and use the Test Galaxy Alert button in the Quick Actions panel.